On-site service

Here we list the services that Stockholmsmässan offers on-site. Limited accessibility may occur at certain fairs, such as those with built-in level differences or high visitor traffic. This means that at some fairs, we offer free admission to visitors who are wheelchair users. If you are a caregiver and are here in your professional capacity, you also have free admission together with your user. Feel free to contact us before your visit if you have any questions.

 

Strollers to borrow
There are strollers to borrow in the information desk at the main entrance. Show your identification to borrow a stroller.

Payment in cloakrooms
We take Amex, Diners, Mastercard, Visa and Maestro.

Animals at Stockholmsmässan
Animals are not allowed at the fair, unless they are certified assistance and guide dogs, such as service, medical alert and signal dogs.

First aid
Our first aid room is located between the A and B Galleries, behind the Press Office. We have a security company present in the facility around the clock, trained in first aid. We also have a number of defibrillators located around the facility. Stockholmsmässan is certified as a Heart Safe Zone by the Swedish Heart-Lung Foundation.

Storage boxes
At the moment we do not have any storage boxes on our premises.

Cloakrooms
Cloakrooms are located at the main entrance, the East entrance, in the A and B hall galleries and in the C hall. For large events, we set up additional cloakrooms. The fee is 40 SEK for a coat and 40 SEK for a bag. You pay by card. At certain fairs, you can pre-purchase cloakroom tickets online, simultaneously with your entrance ticket purchase.

Elevators
Elevators are available in the A-gallery and in the B-hall and down to the parking garage at the main entrance.

Dog
Certified assistance and guide dogs, such as service, medical alert and signal dogs are allowed to enter the fair. Exhibiting dogs are, of course, allowed to enter dog shows.

Hearing aids
Stockholmsmässan has hearing aid systems for those with hearing aids. The hearing loop has its own radio receiver, which means you will hear the performance/lecture very clearly without disturbing background noise. These hearing aids are available in the following halls: Victoria Hall. K1, K2, K11, K21, T1, T2. You can pick them up at the Information desk upon presentation of identification.

Kiosk
The press office is located near the main entrance.

Charge your phone
The information desk at the main entrance has portable powerbanks with charging cables that can be rented via the Lectogo app. This way, you don’t have to be tied to a power outlet and can instead charge your device while you visit the fair. This service costs 5 SEK per started hour.

Restaurants
There are 10 restaurants to choose from at Stockholmsmässan.
Read more about the restaurants here
See restaurant map here

Wheelchairs
A limited number of wheelchairs can be borrowed from the Information desk at the main entrance on presentation of identification. The wheelchairs cannot be booked in advance.

Room for devotion
Stockholmsmässan offers a room for devotion, where you who need a peaceful moment during your visit to the fair can use for prayer, devotion or similar. Please contact the Information desk at the main entrance for more information and access to the room.

Smoking
It is smoke-free at Stockholmsmässan. We allow smoking outdoors.

Nursing room & breastfeeding room
Nursing rooms are clearly marked in the facility. We also have a nursing room, please contact the Information desk at the main entrance.

Accessibility
We want Stockholmsmässan to be accessible to everyone. Read more here.

Toilets
Toilets are located throughout the complex and are clearly marked with signs. Toilets for disabled persons are available at the entrances, in Hall C, as well as in Gallery A and Gallery B.

Recycling
Stockholmsmässan sorts at source and works according to a documented sustainability policy. Read more about our sustainability efforts here.