We want Stockholmsmässan to be accessible to everyone. Therefore, we have basic accessibility to all restaurants, conference rooms, and exhibition halls. Limited accessibility may occur at certain fairs, such as those with built-in level differences or high visitor traffic. This means that at some fairs, we offer free admission to visitors who are wheelchair users. If you are a caregiver and are here in your professional capacity, you also have free admission together with your user. Feel free to contact us before your visit if you have any questions.

Information (located at the main entrance)
Contact: 08-749 41 11 or 08-749 41 13 (we answer during opening hours on ongoing events)
Visitor service: 08-749 99 00 (we answer between 08:00-16:30 on weekdays)
besokarservice@stockholmsmassan.se (we read the emails on weekdays)

Elevator
Elevator to the second floor is located in the A-gallery. There is an elevator down to the B-hall in the B-gallery. There is also an elevator at the main entrance down to the parking garage. If you need assistance, please contact the Information desk at the main entrance.

Dog
Certified assistance dogs, such as service, guide, medical alert and signal dogs are allowed to enter the fair. Exhibiting dogs are, of course, allowed to enter dog shows.

Hearing aids
Stockholmsmässan has hearing aid systems for those with hearing aids. The hearing loop has its own radio receiver, which means you will hear the performance/lecture very clearly without disturbing background noise. These hearing aids are available in the following halls: Victoria Hall. K1, K2, K11, K21, T1, T2. You can pick them up at the Information desk upon presentation of identification.

Map of the facility (opens in new window)
Overview map of the facility with toilets, elevators, cloakrooms, etc. “

Guide dog
Certified guide dogs are welcome at Stockholmsmässan.

Parking spaces
We have about 25 parking spaces reserved for those with a parking permit for the disabled. You can find these places in the garage at P1, outside the Scandic Talk hotel and at the eastern entrance. The parking permit also applies to other parking spaces.

Wheelchairs
A limited number of wheelchairs can be borrowed from the Information desk at the main entrance on presentation of identification. The wheelchairs cannot be booked in advance.

Restaurants
Stockholmsmässan’s permanent restaurants are wheelchair accessible. See all our restaurants here.

Toilets
Toilets for the disabled are available at the entrances, in the exhibition halls and galleries.